UX Lab Hire

Our purpose built user testing study lab and observation room are available for hire.

Situated in the centre of the City, excellent bus, tube and mainline rail links provide a convenient location for user testing, making it easy for clients and participants to attend.

To book the labs, or to arrange a visit, please email odl@testpartners.co.uk  and one of our team will contact you.

Study Lab

The study lab has a top-end networked PC, as well as cameras and microphones, so that a participant can go through the testing process accompanied by a moderator, with the session recorded for future analysis.

We also have a range of assistive technologies such as screen reader, screen magnifier and voice recognition software and a high-visibility keyboard that are available for use.

Observation Room

The observation room provides a comfortable environment in which to watch the user testing. A large flat screen TV displays the PC’s desktop and a separate monitor shows the participant, making it easy to follow the user testing session. A third monitor shows a wide angle view of the study lab.

White boards and flip charts are available for real-time analysis.

Free Wi-Fi is available in all rooms.

Waiting Room and Break Out Area

The waiting room includes comfortable seating for participants before their session begins. The area also doubles-up as a break out area when sessions are not being conducted.

Refreshments and Snacks

The lab has kitchen facilities for your use throughout the day. There is no charge for bottled water, tea and instant coffee.

A Premium Refreshments Package is available at additional cost, including fruit, biscuits, savoury snacks and Nespresso coffee. Full catering options are available on request.

Moderation and Analysis

The basic cost of the lab hire does not include the provision of a moderator or analysis of the test results. However, a moderator can be provided at additional cost to undertake any or all of the following activities:

  • Analysis of your application and preparation of the test scenarios and test plan
  • Moderation of the testing in conjunction with the participants.
  • Analysis of the test results
  • Preparation of a written test report
  • Lead a discussion of the findings at a workshop

Rate Card

Service Rate
User Experience Lab Hire (4 hours - morning or afternoon) £400
User Experience Lab Hire (4 hours - evening) £500
User Experience Lab Hire (8 hours - morning and afternoon) £600
User Experience Lab Hire (8 hours - afternoon and evening) £700
User Experience Lab Hire (12 hours – morning, afternoon and evening) £900
Dedicated meet, greet and audio-visual support (per hour) £15
Premium refreshments package (per day) £25
Catering Cost + 10%
Moderator (per 8-hour day) £850

All prices are exclusive of VAT.

If you require other services that we haven't mentioned, please ask - we may be able to accommodate them.

Opening Hours

Standard daytime hours are 09:30 to 17:30.

Standard evening hours are 17:30 to 21:30.

Any combination of morning, afternoon and evening sessions can be booked. There is a half-hour allowance for setup and pack-up before and after the session times.

Weekend hire

The UX Lab is available to hire 7 days a week. On Saturdays and Sundays there is an additional hire charge of 50%, which includes dedicated "meet and greet" and IT support.

London Open Device Lab

Test Partners has a wide range of mobile devices for user testing. A list of devices is available on the London Open Device Lab page.